Welcome to PriceItRight Support.

PriceItRight is a Pricing Improvement System designed to help
tradespeople, sole traders and small service businesses quote faster, price
with confidence and improve pricing decisions over time.

If you need help using the app, have a question about your
subscription or would like to report an issue, we’re here to help.

Contact Support

Email:

priceitrightapp@gmail.com

We aim to respond to support requests within 2 business days.

When contacting support, please include:

·        
Device model (if known)

·        
Android version (if known)

·        
App version (if known)

·        
A description of the issue

This helps us resolve problems more quickly.

Frequently Asked
Questions

What is PriceItRight?

PriceItRight is a
Pricing Improvement System that helps users:

·        
Create estimates

·        
Track completed jobs

·        
Compare estimated and actual
costs

·        
Learn from previous jobs

·        
Improve pricing confidence over
time

How does the free trial
work?

New users
receive a 7-Day Pro Trial.

During the
trial, all Pro features are available.

At the end
of the trial:

·        
Users who subscribe continue
using Pro.

·        
Users who do not subscribe move
to the Free Plan.

No pricing
data or job history is intentionally deleted when a trial ends.

What is included in the
Free Plan?

The
Free Plan allows users to:

·        
Create estimates

·        
Add labour

·        
Add materials

·        
Add overheads

·        
Calculate job pricing

·        
Manage up to 3 jobs

What is included in Pro?

PriceItRight Pro
includes:

·        
Unlimited jobs

·        
Active Job Tracking

·        
Actual Labour Tracking

·        
Actual Material Tracking

·        
Estimate vs Actual

·        
Pricing Confidence

·        
Pricing Lessons

·        
Confidence Levels

·        
Backup & Restore

·        
Unlimited Job History

How do I manage my
subscription?

Subscriptions
are managed through Google Play.

You can:

·        
View subscriptions

·        
Change subscriptions

·        
Cancel subscriptions

through
your Google Play account settings.

How do I restore my
subscription?

If you
reinstall the app or move to a new device, PriceItRight should automatically
detect your active subscription when using the same Google account.

If you
experience issues, please contact support.

Will I lose my
data if my subscription ends?

No.

If
your subscription expires:

·        
Your existing data remains
stored

·        
Historical jobs remain
available

·        
Learning data remains available

Only
access to Pro features changes.

How do I report a bug?

Please email
support with:

·        
A description of the issue

·        
Steps to reproduce the problem

·        
Screenshots if available

This helps us
investigate and resolve issues efficiently.

Legal Information

Privacy Policy:

https://retrochimps.co.uk/pages/priceitright-privacy-policy

Terms & Conditions:

https://retrochimps.co.uk/pages/priceitright-terms-and-conditions

About PriceItRight

PriceItRight was created from real-world experience pricing customer
work.

The goal is simple:

Help tradespeople make better pricing decisions with every completed
job.

Every completed job should improve future pricing decisions.